How to Shop with Us
Shopping on our website is simple and straightforward. Follow these steps to complete your order:
Shopping on our website is simple and straightforward. Follow these steps to complete your order:
- Browse and Select Products Start by selecting a category and choosing a product that interests you. Specify your preferences, such as size and color, and click on “Add to Basket”. The product will automatically be added to your basket.
- View Your Basket In the basket, you can review your selected items and the total amount spent. If you wish to view your products, adjust quantities, or remove an item, click on “Go to Checkout”.
- Log In or Register At checkout, login to your existing account or register as a new customer if this is your first purchase. Make sure to provide a valid email address, as your order confirmation and order number will be sent there.
- Review and Confirm Your Order Double-check your order details and select your preferred payment and shipping methods. Accept our terms and conditions, then click on “Complete Purchase” to finalize your order.
- Order Confirmation Once your order is placed, you’ll receive an email confirmation with your order details. If you do not receive this email within 24 hours, please contact us at info@botniasolutions.com.
- Delivery Timeline
- In-Stock Products: We aim to deliver your products within 14 days, though it is our goal to dispatch in-stock items the same day or the following day after payment is received.
- Backorders: Backordered items are typically shipped within 8 weeks. These products are made to order and are delivered to customers in the order the requests are received.
- Need Assistance? If you have any questions or need help with your order, feel free to reach out to us at any time. We’re here to help!